FAQ

Frequently asked Questions and Answers

1. How much is shipping?

We offer free express shipping within Australia on all products.

2. Can you ship/freight overseas? 

Yes. Email us and we will organise a freight quote.

3. What is the material used in the Batt System?

The batt system is made using moisture resistant medium-density fibreboard (MDF).

4. Can you make a Batt System for any pottery wheel? 

Yes. We can make a system for most wheels as long as there is room for the master system to drop over the wheel head with space left to the splash pan. The crucial component is supplying us with an accurate measurement of the wheel head diameter. Please measure using a metal ruler, as they are more accurate than a measuring tape. As we add 2mm to your measurement, when creating a master system to fit your wheel.

5. Can I just buy the individual parts for the Batt System if I lose or break a part?

Yes. The master system and the collar can be sold separately. Small and Large Batts can be purchased in sets of 5. The chamois is available from any auto retailer just cut into a circle.

6. Can you make larger batts than the 280mm?

We are in the process of developing a 400mm Batt.

7. Do you offer a discount if I purchase multiple kits? 

Yes. Contact us and we will discuss further with you.